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Kia Earns J.D. Power Best Mass Market Brand Award

Kia Earns J.D. Power Best Mass Market Brand Award

Visit Weseloh Kia Today!

At Weseloh Kia, we take great pride in our wide selection of top-notch driving options. Whether you are in the market for an accommodating SUV or fuel-efficient sedan, these vehicles excel when put to the test. This is evidenced by Kia earning the J.D. Power Best Mass Market Brand award in 2019! To learn more about what this entails for Kia models, continue reading, then drop by our location to experience them for yourself!

J.D. Power

Before we jump into what Kia has accomplished, let’s take a look at what winning this award means. Each year, J.D. Power gives the highest recommendation for a manufacturer that excels in more areas than one. Kia has officially been ranked the best mass market brand for the fifth consecutive year! In order to accomplish this task, the brand had the fewest reported quality issues within the first 90 days of ownership, More specifically, when taking a look at 100 vehicles, there were only 70 issues recorded, which was a two-point increase when compared to last year’s numbers. These models are all evaluated based on their engine and transmission performance, and quality issues that range between design and system malfunctions.

Kia’s Winning Categories

Now that you understand a little about what receiving this accolade means, let’s go over where Kia shines when pitted against manufacturers like Ford, Chevrolet, and Nissan. To begin, J.D. Power goes by a scoring scale that details where each manufacturer falls on the reliability spectrum. The options are Among the Best, Better Than Most, Above Average, and The Rest. As you can probably tell, Kia vehicles were at the top of their class in categories like overall body and interior quality. This means that Kia driving options were the least likely to have rattles, paint imperfections, wind noise, and water leaks. Another area that they come out on top is their powertrain quality. To be among the best, your vehicles must have the least issues that affect clients’ driving experiences.

Kia Vehicles

Before we wrap up this overview, let’s take a look at the vehicles on our lot at Weseloh Kia that will up the ante on your daily trips. If you are looking for segment-topping performance1, then you can’t go wrong with the Rio, Forte, Sportage, or Sedona. On the other hand, if you require plenty of space to include your essentials, then look toward the Sorento to also access premier performance specs and the latest safety systems. We also understand that efficiency might be your muse, which is why we include plenty of Optima rides on our lot. To get started on your search, select the New Kia dropdown at the top of your screen and peruse at your leisure.

Kia Earns J.D. Power Best Mass Market Brand Award! You can learn more about what vehicles we have in stock today when you visit Weseloh Kia during our accommodating hours.


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Reviews

Strongly Recommend Weseloh

Cody Bentson
CA
1-22-2020
Full Star Full Star Full Star Full Star Full Star

I found a used Jeep Cherokee on this dealerships lot while searching online. It was generously priced and looked to be in great condition. I am from the Bay Area and work a typical 9-to-5, so flying down there mid-week and driving it back would have been a real hassle. I called the dealership to see what they would do for me. I was put in contact with one of their sales associates, Robert Sozanni. Robert was an absolute pleasure to work with! Clearly I had concerns about buying a vehicle online. Robert told me he was there to answer any questions I had. He walked out to the vehicle and did a full exterior and interior inspection for me. He told me about all the bells and whistles on the vehicle. I felt a lot more comfortable about buying the vehicle once I had spoken with Robert. Alright, I am ready to buy this thing and have it shipped up north! John Littlefield and Mike Dufour were the two front office members that I worked with. They were both huge helps in getting me all the documents I needed. They shipped my documents overnight to my office, with a return overnight UPS envelop. They had no concerns about working with my credit union, or the fact that I was never going to actually show up to purchase the vehicle. Robert personally saw my Jeep off as my shipping agent came to pick it up. Robert kept me up-to-date the entire time with the current state of the process. I couldn't speak more highly of this dealership! I strongly recommend anyone in the market for a new vehicle to go check them out.

Another 5 Star Experience

Janelle Roselli
Carlsbad, CA
9-17-2019
Full Star Full Star Full Star Full Star Full Star

Another great experience at Weseloh Kia Carlsbad in their service department. I had to take the time to write a review because I went there for an oil change and one of the guys had called out sick. Everyone was so incredibly slammed, I could imagine that they were having a very tough day. But you would never believe it by the way they were acting. Every one was in high spirits! They were working efficiently, yet making sure we all felt taken care of. I thought since they were so busy my service might take longer than usual, but they were right on time. Kory even made me feel extra special by remembering my name! And on top of it all, my car was squeaky clean and running great! Another 5 star experience! Thanks guys! And keep up the good work! 1

I appreciate the honesty

Adriano Macchietto
CA
3-2-2020
Full Star Full Star Full Star Full Star Full Star

I went in for service on my vehicle. Kory Enger helped me out. Very helpful, friendly and likable. They got the service done is less time than expected and addressed every issue that I had with the vehicle. I generally got an honest vibe from the place. I came in believing that I might have needed an alignment, but they determined that it wasn't necessary. I appreciated that they were upfront whereas most other dealers would have jumped on the chance to do an unnecessary alignment. I have been to both Kia Irvine and North County for service in the past. Both of which have sold me services that I later found out I didn't need. I generally don't like going into a dealership and having to determine if what the mechanics are telling me is true or not. I appreciate the honesty here so I'll be coming here for future maintenance work.

Pleasant Experience

Sandeep Mandava
Carlsbad
11-12-2019
Full Star Full Star Full Star Full Star Full Star

They have a great hangout area if you are here for servicing your car. The staff is good and supportive. I had pleasant experience leasing and getting my car serviced here.

Hands Down Best Customer Service

Bearness V
CA
3-2-2020
Full Star Full Star Full Star Full Star Full Star

I just bought a used car from Weseloh and the customer service, hands down, was the best I've ever experienced from a car dealership! From Tyler, Toby, to the finance manager (sorry I forgot his name), they were more than helpful in answering all my questions, and doing their best to meet my needs and requirements for a vehicle. I would not hesitate to buy another vehicle from there or go back for servicing and maintenance. Thank you, Gentleman, for making an arduous process so much more pleasant with your patience, assistance, and stellar customer service! I would highly recommend Weseloh to anyone who is looking for a vehicle.

Excellent Service

Del Hickman
CA
2-14-2019
Full Star Full Star Full Star Full Star Full Star

Excellent Service Department! An A/C problem another Kia dealer couldn't find in 5 hours, they found in 1 hour!

High Fives!!!!

Ryan Williams
San Diego
3-20-2019
Full Star Full Star Full Star Full Star Full Star

I recently bought a 2019 KIA Optima. Ryan Lyle was AWESOME!!! hats off, thumbs up and high fives!!! I look forward to buying another vehicle from him in the near future! Keep up the excellent work!!!

Very Pleased

Christopher Wallace Solstice
CA
4-25-2019
Full Star Full Star Full Star Full Star Full Star

Very pleased. They were extremely helpful and worked with us for a great price. The staff couldn’t have been more helpful and professional. I love our car.

Very Good Service

Belinda Canez
Carlsbad
4-1-2019
Full Star Full Star Full Star Full Star Full Star

Very good service, easy drop off for the regular maintenance of my Chevy Bolt. They are accommodating as well with your schedule.

Amazing Experience

Matthew Villalobos
California
4-11-2019
Full Star Full Star Full Star Full Star Full Star

I had an amazing experience working with Tyler at Weseloh. I drive past the store everyday on my way to the office and often look to see if they received any new cars that would be good to keep at my Park City house. I am always impressed with the quality of inventory and one day found exactly what I was looking for. After I inquired about a new SUV they got in stock, Tyler immediately emailed me back and made himself readily available to address my needs . It was ready for me to test drive when I got there. All of my questions were answered right away. We quickly agreed on a fair price and the paperwork was a breeze. It is refreshing to work with genuinely nice and friendly people. Tyler went above and beyond delivering the car to my office. To top it off, he even helped install the roof racks that came with the car. The customer experience I received was exceptional and rare in today's marketplace. I highly recommend Weseloh for all your car buying needs.

Nothing but honestly and integrity

Frankie Celindro
California
12-12-2018
Full Star Full Star Full Star Full Star Full Star

Mike Lambresi does an outstanding job at running this Kia Store! Coupled with his team Robert in sales and Sean in Fiance. This trio made the deal smooth and easy! I called up and pre negeocated my purchase. Nothing but honesty and integrity. My financing was in place within a few hours with multiple options of financing for our situation. Sean in the finance department had us in and out 35 mins! Painless!! I suggest you ask for him the next time your buy a car from Weselol Kia in Carlsbad. You’ll be happy you I did as I am! THANK YOU ALL again for helping my daughter dial in a great deal with creative financing on a Nice car that was fast and easy!! . - Very happy customer!!

Outstanding Service

John Bendos
California
1-31-2019
Full Star Full Star Full Star Full Star Full Star

I have bought 6 cars from them and their service is outstanding . Not only professional and thourough, but accommodating to my schedule and needs

Very Happy

Dan Smith
CA
2-1-2019
Full Star Full Star Full Star Full Star Full Star

I was very happy with my experience in purchasing a car from this dealership. I can recommend Tyler as a sales person that I would work with again in a heartbeat. I reached out to multiple Kia dealers before opting to work with this one. Yeah, there was some price negotiation, but it was all very reasonable and respectful and I drove away happy.

2019 Kia Optima

Ryan Williams
Carlsbad
1-17-2019
Full Star Full Star Full Star Full Star Full Star

I recently bought a 2019 Kia Optima. Ryan Lyle was AWESOME!!! hats off, thumbs up and high fives!!! I look forward to buying another vehicle from him in the near future! Keep up the excellent work!!!

Very Pleased

Christopher Wallace Solstice
California
11-15-2018
Full Star Full Star Full Star Full Star Full Star

Very pleased. They were extremley helpful and worked with us for a great price. The stadd couldn`t have been more helpful and professional. I love our car.

Stoked!

Marry Clair N
Encinitas, CA
8-1-2018
Full Star Full Star Full Star Full Star Full Star

Good people. Very organized. Serviced my Kia quickly. Affordable prices, they didn't try to nickel and dime me. It felt very genuine. I was happy to have taken my car there! I left feeling stoked :)

Weseloh FIRST!

Mikkael P
South Portland, ME
8-12-2018
Full Star Full Star Full Star Full Star Full Star

We went in with one specific car in mind. A red Kia Niro hybrid EX we saw on their website. I'd been pining for the niro for months. Since I test drove it back in (March?)! I've had bad experiences at many car dealer ships. My credit isn't perfect and I often find dealers PUSHING me into a car THEY pick for me. Weseloh Kia was the exception. Ryan was good to us. Hearing our concerns. Working with the numbers we were laying out for him. What we expected to pay versus what we were seeing. They worked magic with those numbers. Though we're paying more than expected, it was mistakes on our part, not theirs. I'm vastly happy with the help we received and the vehicle I got. On top of that, the finance department was top notch! Sean G. was extremely transparent and even offered us a deal on our extended coverage. When we need a new car, I will definitely be visiting Weseloh FIRST!!!

Awesome Job

Tali C
Carlsbad, California
8-25-2018
Full Star Full Star Full Star Full Star Full Star

Weseloh Kia did an awesome job! They worked all day to get me the price I wanted and color I wanted def go ahead and ask for Marcela :) she is awesome!

LOVE my car!

Holly M
Carlsbad, California
7-7-2018
Full Star Full Star Full Star Full Star Full Star

Had another great car buying experience yesterday at Weseloh Kia. I normally despise buying cars. Daniel Skerry who helped me was amazing! Very responsive, honest, no nonsense, and gave me a great deal on a new Stinger without all the back and forth. If you are thinking about a Kia you should definitely go to Weseloh and talk to Daniel. :) I LOVE my car!!!

Great Service

Carrie Frunzi-Mitchell
California
5-1-2018
Full Star Full Star Full Star Full Star Full Star

Excellent service department, service not only with a smile but also a great sense of humor too!

Read More

 

1. https://www.kiamedia.com/us/en/media/pressreleases/15187/kia-motors-ranked-highest-mass-market-brand-for-fifth-consecutive-year-in-jd-power-us-initial-qualit